63 lines
2.7 KiB
HTML
63 lines
2.7 KiB
HTML
<!DOCTYPE html>
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<html>
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<head>
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<title>Troubleshooting Stand</title>
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<link href="/halfmoon-variables.min.css" crossorigin="anonymous" rel="stylesheet" />
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<link href="/halfmoon-config.css" rel="stylesheet" />
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</head>
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<body class="dark-mode">
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<div class="page-wrapper with-navbar">
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<nav class="navbar">
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<div class="container-xl">
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<a class="navbar-brand" href="/">Stand</a>
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<ul class="navbar-nav">
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<li class="nav-item"><a class="nav-link" href="/account/">Account</a></li>
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<li class="nav-item active"><a class="nav-link" href="/help/">Help</a></li>
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</ul>
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</div>
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</nav>
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<div class="content-wrapper">
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<div class="container-xl">
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<div class="content">
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<h1>Troubleshooting Stand</h1>
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<h3>The Launchpad doesn't open</h3>
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<ul>
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<li>
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"This app can't run on your PC"
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<ul>
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<li>If an antivirus tampered with it, it will likely be an empty file, causing Windows to show this error.</li>
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</ul>
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</li>
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<li>
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It never opened before
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<ul>
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<li>Make sure you have the <a href="https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer" target="_blank" rel="noreferrer noopener">.NET Framework 4.7.2 Runtime</a> installed.</li>
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<li>Right-click the Launchpad and click "Troubleshoot compatibility."</li>
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</ul>
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</li>
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<li>
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It opened before
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<ul>
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<li>An abrupt shutdown like a BSOD might've corrupted its configuration. Deleting the "Stand Launchpad" folders in your <code>%localappdata%\Calamity,_Inc</code> folder will reset the configuration, hopefully fixing this problem.</li>
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</ul>
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</li>
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</ul>
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<h3>Injecting Stand has no effect</h3>
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<ul>
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<li>Click "Open Stand Folder" in the Launchpad, open the "Bin" folder, delete the Stand DLL in there, then try again.</li>
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<li>Make sure you have the <a href="https://aka.ms/vs/16/release/vc_redist.x64.exe" target="_blank" rel="noreferrer noopener">Visual C++ Redistributables</a> installed.</li>
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<li>Make sure you have the <a href="https://www.microsoft.com/en-us/download/details.aspx?id=48234" target="_blank" rel="noreferrer noopener">Universal CRT Runtime</a> installed.</li>
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</ul>
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<h3>My issue was not addressed</h3>
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<ul>
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<li>Disable your antivirus and see if it works. If it does, set up exclusions such that it continues working when your AV is enabled.</li>
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<li><a href="/account" target="_blank" rel="noreferrer noopener">Join us on Discord or Guilded</a> and find help in a support channel.</li>
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</ul>
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</div>
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</div>
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</div>
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</div>
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</body>
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</html>
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